FAQ

General FAQs

I am having trouble logging in.
Check that you have cookies enabled on your PC as you cannot access the site if they are turned off.

Is there a time limit on the site?
No, your session will last until you close your browser.

How do I save the book I am building so I can revise it at a later time?
To save, assign your project a working title in the field titled "Untitled Project" in the gray box to the right of the STEP 4 tab and click "Save".

Will I have to re-enter my professional information every time I build my book?
No. The system retains all your professional information once it is entered, and you may update your information at any time under the User Profile link at the top of the screen.

Do I need to follow steps 1-4 in order?
The steps are guidelines for building your book. You may vary the sequence of steps 1-3 to some extent, however, some steps may require previous action(s) to be completed. Prior to pressing the Generate ISBN button located under Step 4, you may return to any step in the process to revise your draft.

Step 1 – FAQ's

I have a printed selection guide and know the selection numbers I wish to use. Is there an easy way to add my selections?
Yes, click the Order From Catalog link and you can add selections to your custom book by simply typing in the selection numbers of the chapters you wish to include.

How do I include my own or third party material?
Click either the Add Your Own Material or Add Third Party Content link, depending on which you would like to include. Note: you must register prior to using these functions.

I have plugged in my Search criteria, received results, and made some selections. Where do I go next?
Under the Step 1 tab you may search for more material or add outside material. If you have finished adding material, go to Step 2 to sequence your selections and/or add section titles to your table of contents.

How do I delete a selection?
Go to Step 2: Edit Sequence and click "delete" next to the appropriate selection(s).

Step 2 – FAQ's

I am having trouble moving my selections.
If you do not have FlashPlayer loaded onto your system you will not be able to utilize the drag and drop feature. You may download a free version of FlashPlayer by clicking on the link provided and following the download instructions or you may opt to use the non-flash version to move your selections.

Step 3 – FAQ's

Do I need to provide the same information on my title page as on my custom cover?
No. Check the box next to "Use different values for title page" to provide a separate bank of information for your title page.

Do I need to provide all three lines of information on my custom cover and title page?
No. The number of lines you choose – up to three on each - are up to you.

Can I choose the font and font attributes for my custom cover?
No. The font is set.

Step 4 – FAQ's

What is the difference between an Evaluation Copy and a Desk Copy?
We begin processing the evaluation copy as soon as an ISBN is generated. You will receive a printed evaluation copy to review in approximately 5 business days. If you are unsatisfied with the contents of the book as it appears in the evaluation copy, you may make changes prior to placing an order with your bookstore.

Desk copies are final versions of the book and are printed and shipped once we receive an order from your bookstore.

Once I generate an ISBN, am I obligated to order the book?
No. We do not begin production on any book unless you place an order with your bookstore and your bookstore, in turn, places an order with us.


	FAQ
	FAQ General FAQs I am having trouble logging in. Check that you have cookies enabled on your PC as you cannot access the site if they are turned off. Is there a time limit on the site? No, your session will last until you close your browser. How do I save the book I am building so I can revise it at a later time? To save, assign your project a working title in the field titled "Untitled Project" in the gray box to the right of the STEP 4 tab and click "Save". Will I have to re-enter my professional information every time I build my book? No. The system retains all your professional information once it is entered, and you may update your information at any time under the User Profile link at the top of the screen. Do I need to follow steps 1-4 in order? The steps are guidelines for building your book. You may vary the sequence of steps 1-3 to some extent, however, some steps may require previous action(s) to be completed. Prior to pressing the Generate ISBN button located under Step 4, you may return to any step in the process to revise your draft. Step 1 – FAQ's I have a printed selection guide and know the selection numbers I wish to use. Is there an easy way to add my selections? Yes, click the Order From Catalog link and you can add selections to your custom book by simply typing in the selection numbers of the chapters you wish to include. How do I include my own or third party material? Click either the Add Your Own Material or Add Third Party Content link, depending on which you would like to include. Note: you must register prior to using these functions. I have plugged in my Search criteria, received results, and made some selections. Where do I go next? Under the Step 1 tab you may search for more material or add outside material. If you have finished adding material, go to Step 2 to sequence your selections and/or add section titles to your table of contents. How do I delete a selection? Go to Step 2: Edit Sequence and click "delete" next to the appropriate selection(s). Step 2 – FAQ's I am having trouble moving my selections. If you do not have FlashPlayer loaded onto your system you will not be able to utilize the drag and drop feature. You may download a free version of FlashPlayer by clicking on the link provided and following the download instructions or you may opt to use the non-flash version to move your selections. Step 3 – FAQ's Do I need to provide the same information on my title page as on my custom cover? No. Check the box next to "Use different values for title page" to provide a separate bank of information for your title page. Do I need to provide all three lines of information on my custom cover and title page? No. The number of lines you choose – up to three on each - are up to you. Can I choose the font and font attributes for my custom cover? No. The font is set. Step 4 – FAQ's What is the difference between an Evaluation Copy and a Desk Copy? We begin processing the evaluation copy as soon as an ISBN is generated. You will receive a printed evaluation copy to review in approximately 5 business days. If you are unsatisfied with the contents of the book as it appears in the evaluation copy, you may make changes prior to placing an order with your bookstore. Desk copies are final versions of the book and are printed and shipped once we receive an order from your bookstore. Once I generate an ISBN, am I obligated to order the book? No. We do not begin production on any book unless you place an order with your bookstore and your bookstore, in turn, places an order with us.


	Pearson Custom Mathematics